Free retention analytics

Start free to see what reOtter knows.

Want to peek under our tail before you commit? reOtter’s free tier gives you complete access to full analytics and insights — predicted reorder windows, a revenue-at-risk dashboard, and lifecycle & cohort insights. Free forever, no card required.
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See the churn hiding in plain sight

Track every customer from first purchase through reorder (or disappearance). Drill down by product, cohort, or group.

Retention Funnel

Past year
Signature BlendWhole bean · 12oz
1st → 2nd purchase
38%reordered5%subscription upgrade12%purchased other item45%churned
2nd → 3rd purchase
48%reordered4%subscription upgrade11%purchased other item37%churned
3rd → 4th purchase
56%reordered5%subscription upgrade10%purchased other item29%churned
Per product, per group

Cohort analysis on every SKU

Analyze each SKU and variant independently, or roll them up into categories to see retention across entire product lines. Understand which products have a churn problem so you can take action.

Churn you didn't know you had

Per-variant insights surface your leakiest SKUs

Every product and variant gets its own retention funnel, so you see exactly which SKUs are losing customers between purchases. Yep, even the hero products you assume are performing.

Holdout analysis

Prove lift by running experiments

Hold out a control group, run reOtter against the rest, and measure the real incremental revenue. Now you have verifiable improvements you can stake your budget on.

Free forever. Not a trial.

The analytics are the whole free plan — no order-volume cap, no expiry. Triggers and storefronts are the paid layer on top, and you turn those on only when you’re ready.
Included free

Predicted reorder windows

When each customer is due to reorder each product — per variant, per lifecycle stage, updated daily.

Included free

Revenue-at-risk dashboard

Which customers are drifting past their window right now, and how much reorder revenue is sitting with them.

Included free

Lifecycle & cohort insights

Retention funnels for every SKU and product group, so you see exactly where second orders die.

Part of one replenishment loop

1

Personalized storefronts

Instead of kicking customers back to the PDP, send them to a personalized storefront built for friction-free reorders (complete with a checkout-ready cart and relevant cross-sells).

See the details →2

Lifecycle event triggers

Five lifecycle moments (Reorder Reminder, At-Risk, Winback, Subscription Bridge, and Cross-sell) — get fired into Klaviyo, Attentive, Postscript, or Omnisend.

See the details →3

Smart timing engine

Cohort-aware reorder predictions for every customer and SKU, updated daily.

See the details →

You’re probably paying for these somewhere else.

See where retention is leaking and which products never earn a second order — free forever.

Get your free analytics

Free analytics forever. No card required. Upgrade to a paid plan when you realize we’re super worth it.